Dilas formation was direct result of the increasing demand for on-hand experience
and concise adjusting and reporting by trained professionals in this field. We are nominated Loss Adjusters to many of the World’s leading Corporation and International sectors. We can act merely as Surveyors/Loss Adjusters to assess reparation/replacement cost or go as far as to recommend our professional advice to underwriters with consideration to the terms and conditions of the clients’ insurance policies/treaties/contracts.
Looking beyond the traditional loss adjuster, Insurance is about promises. Making the promise isn’t so hard; the tough part comes when customers want delivery.
We are here to make the tough part easier – so we are constantly finding ways to become a better delivery business. Our clients – insurers, re-insurers, brokers and corporations demand better, wider, faster, more cost effective services because their customers are doing the same. To meet these demands we are evolving from a loss adjusting firm into a broadly based claims managing business that delivers what our clients promise: a solution when crises strikes. We have the necessary resources, the expertise and above all the attitude – we are not afraid to innovate.
We are big and flexible enough to handle whatever clients or nature can throw at us. We are developing unique new services. And we are extending our core skills into a global network to meet the needs of multinational clients. But we haven’t lost touch with the values that have underpinned our outstanding growth over recent years: efficiency, dependability, integrity and the stability and independence that come from membership of a well-established professional services group.
What marks us out is that we are run by hands-on professionals who listen attentively to what clients want: it makes a big difference in the way we organize our people to deliver results. For a start, we believe our people’s expertise is of primary importance. Our loss adjusters have an additional professional qualification in another discipline, such as engineering or surveying and as a result, our customers include virtually all the major insurance companies in the entire region.